1.All orders will be shipped within 7 business days after your payment is clear, please make sure your shipping address is corret and the phone number is avaiable.
2.For parcels less than 2kgs, we will ship your orders by Chinapost air mail. if your orders exceeds 2kgs, we may choose shiping by DHL, Fedex or UPS.
3.We will inform you if the shipping method is changed, so please keep in touch.
4.We do not guarantee delivery time on all international shipments due to differences in customs clearing.
5.Please note that buyers are responsible for all additional customs fees,brokerage fees,duties,and taxes for importation to your country.
6.These additional fees may be collected at time of delivery.
7.We will not refund shipping charges for refused shipments.
8.The shipping cost does not include any import taxes,and buyers are responsible for customs duties.
Returns:
1.We do our Best to serve our customers the best that we can.
2.We offer exchanges for broken or wrong items. Refund is permit only when the parcel lost or buyer return the items within 15 days of your receipt.
3.However,the buyer should make sure that the items returned are in their original conditions.
4.If the items are damaged lost when they are returned,the buyer will be responsible for such damage or loss,and we will not give the buyer a full refund.
5.The buyer should try to file a claim with the logistic company
to recover the cost of damage or loss.
6.The buyer will be responsible for the shipping fees to return thd items.
Feedback:
1.Your satisfaction and positive feed bacj is very important to us,Please leave positive feedback and 5 stars if you are satisfied with our items and services.
2.If you have any problems with our items or services,please feel free to contact us first before you leave negative feedback.
3.We will do our best to solve any problems and provid you with the best customer services.
Shipping and Returns
We offer fast and reliable shipping for all our clothing items. Orders are processed within 1-2 business days and shipped via standard delivery, which typically takes 3-5 business days.
Express shipping options are also available at checkout for an additional fee, ensuring your fashion essentials arrive even sooner. Enjoy free shipping on orders over $150. For any questions regarding your order, please contact our customer service team for assistance.
Return Policies
Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).
The items with the original receipt are returned within 30 days of purchase.
Items must be in the original condition as purchased with all labels/tickets attached.
Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).
